The NHS hopes an AI chatbot will help tackle patient wait times

An NHS trust in Liverpool is partnering with Tata Consultancy Services (TCS) to develop an AI chatbot to help tackle patient wait times.

Brits have become used to long NHS wait times for many years. However, the post-covid backlog has sent the number of patients on waiting lists rocketing:

There are many strong views on what NHS reforms are needed, but one thing everyone can agree on is that the current trajectory is unsustainable. Modern technologies will be vital...