Facebook claims its AI reduced hate by 50% despite internal documents highlighting failures

Damning reports about the ineffectiveness of Facebook’s AI in countering hate speech prompted the firm to publish a post to the contrary, but the company's own internal documents highlight serious failures.

Facebook has had a particularly rough time as of late, with a series of Wall Street Journal reports in particular claiming the company knows that “its platforms are riddled with flaws that cause harm” and “despite congressional hearings, its own pledges and numerous...

18 October 2021 | Ethics & Society

Facebook’s AI continues to fight the worst of the web

Facebook has published its content filtering numbers for the first time and it’s provided an insight into how its AI is helping to remove the worst of the web. “In the report, you'll see that in the first three months of this year we took down 837 million pieces of spam and disabled 583 million fake accounts,” wrote Facebook CEO Mark Zuckerberg in a post. “Thanks to AI tools we've built, almost all of the spam was removed before anyone reported it, and most of the fake accounts were...

16 May 2018 | Surveillance