virtual assistant Archives - Page 2 of 2

Google’s Duplex booking AI often relies on humans for backup

Google Duplex often calls on humans for backup when making reservations on behalf of users, and that should be welcomed.

Duplex caused a stir when it debuted at Google’s I/O developer conference last year. The AI was shown calling a hair salon to make a booking and did so complete with human-like “ums” and “ahs”.

https://www.youtube.com/watch?v=-qCanuYrR0g

The use of such human mannerisms goes to show Google’s intention was for the human to be unaware...

23 May 2019 | Google

NHS report suggests AI will give docs more patient time

A report from the NHS suggests the impending technological ‘revolution’ in healthcare will increase the amount of time doctors can spend with patients.

NHS doctors are overburdened; a problem only getting worse from a growing and ageing population, and not enough funding.

The report was led by US academic Eric Topol and calls for a reskilling of NHS staff to harness new digital skills. AI and robotics can reduce the burden on healthcare professionals, but only if...

11 February 2019 | Healthcare

Consumers want businesses to have more human-like AI

Research has found most consumers have interacted with AI and would prioritise businesses with human-like implementations. The research, from Capgemini’s Digital Transformation Institute, found close to three-quarters (73 percent) of consumers have interacted via AI. Satisfaction with those who have experienced AI interactions is slightly lower, at 69 percent. Over two-thirds satisfaction is quite surprisingly high, especially when you consider how dissatisfied people typically are with...

9 July 2018 | Ethics & Society

Watch out Google Duplex, Microsoft also has a chatty AI

Not content with being outdone by Google’s impressive (yet creepy) Duplex demo, Microsoft has shown it also has an AI capable of making human-like phone calls. The company first launched its XiaoIce project back in August 2017. In April, Microsoft said it had achieved full duplexing — the ability to speak and listen at the same time, similar to humans. Microsoft’s announcement was made before Google’s demonstration earlier this month but, unlike Google, the company had nothing to show...

23 May 2018 | Ethics & Society

Huawei wants to develop the first digital assistant with emotions

huawei ai digital assistant virtual artificial intelligence

Technology giant Huawei wants to develop the first digital assistant which evokes an emotional bond with the user to offer a more personal experience. "We want to introduce emotional interactions,” said Felix Zhang, VP of Software Engineering at Huawei, in an interview with CNBC. “We believe that in the future all of our end users will want to interact with the system more passionately.” If the movie ‘Her’ comes to mind when hearing about Huawei’s plans, executives said they were...

23 April 2018 | Virtual Assistants

Facebook’s AI-driven M assistant chatbot reaches the UK

Facebook’s AI-driven M assistant chatbot has safely made it across the Atlantic and is now helping Messenger users in the UK. The chatbot will butt into your conversations if it feels it can be of assistance. For example, when discussing making plans it could find you nearby places, create a poll about where to go, and find time in participants’ diaries. When you arrive you could follow up with a question like “Where are you?” and the chatbot will prompt the other person to send...